@ Mohan, Please read the Community Code of Conduct: • Please be careful with your personal information. If you post your email address in a post, it may be used for any purpose by the general public, as this is a public community. • Don't post information that could be used by others to steal your identity, like your street address, your phone number, your social security number, or your credit card number.

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This is advised to protect you, the members of the community. Per my earlier advice: If you have a Dell computer, please do the following. If still experiencing issues, contact Dell Support using the Feedback link in top menu or Repost the question to Dell Community Smitty As a responsible member of the community, please do mark a post as answer if it has resolved the issue you're experiencing.